Terms & Conditions

By accessing or using our website, you agree to be bound by these Terms and by our Privacy Policy. You must be at least 18 years old to submit an inquiry, request a quote, or place an order with us.

You agree to use our website only for lawful purposes. You agree not to:

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  Copy, scrape, or republish our content, images, or 3D models without our written permission.

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  Attempt to gain unauthorized access to our systems, accounts, or the administrative areas of the website.

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  Submit false information or use our forms to send spam or unsolicited messages.

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  Interfere with the normal operation of the website, including by uploading malicious code.

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  Click on advertisements displayed on the website in an artificial or automated way.

Our 3D configurator, floorplans, renderings, and photos are provided to help you visualize a build. They are illustrations only — final materials, colors, dimensions, and finishes may vary from what is shown on screen.

Prices, specifications, and availability shown on the website, including prices generated by the configurator and listings of vans for sale, are estimates and may change without notice. They are not an offer to sell. A price becomes binding only when it is confirmed in a written quote or agreement from Big Bear Vans.

Every custom build is governed by the written quote or purchase agreement you sign with us. If that agreement conflicts with these Terms, the agreement controls. Information about deposits and cancellations is available in our Returns & Cancellation Policy.

Financing information on our website is provided for general guidance only. Any financing is offered by third-party lenders and is subject to their approval and terms.

All content on this website — including text, photos, videos, 3D models, layouts, logos, and the Big Bear Vans name — is owned by or licensed to Big Bear Vans Corp and is protected by copyright and trademark laws. You may view and share links to our pages for personal, non-commercial use.

When you send us an inquiry, application, or review, you confirm that the information is accurate and that you have the right to share it. We handle personal information as described in our Privacy Policy. If you submit a testimonial or photos of your van, you allow us to display them on our website and marketing channels.

Our website may contain links to third-party websites and advertisements served by third parties, including Google. We do not control and are not responsible for the content, products, or privacy practices of those websites or advertisers. An advertisement on our website is not an endorsement by Big Bear Vans.

Our website and its content are provided "as is" and "as available." Guides, articles, and camping information are for general information only and are not professional, legal, or safety advice. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, Big Bear Vans Corp will not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website. This section does not limit any warranty or obligation contained in a signed purchase agreement.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Continuing to use the website after a change means you accept the updated Terms.

If you have questions about these Terms, you may email us at visit.bigbearvans@gmail.com or contact us by post at: